Shipping policy
Shipping Policy
Order Processing
All Melissa Dayton Art wallpaper is printed to order specifically for your project.
Because each order is custom produced, please allow:
Production Time: 3–5 business days
Shipping Time: 3–5 business days
Most orders arrive within 7–10 business days after being placed.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Location
Wallpaper orders are printed and shipped from our production facility in Arizona, United States.
Some products may ship separately depending on the item and production partner.
Shipping Methods
We ship using trusted carriers including:
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USPS
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UPS
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FedEx
Shipping carriers are selected based on location and delivery efficiency.
Delivery Times
Delivery times may vary depending on your location and the shipping carrier.
Please note that once an order has shipped, delivery timelines are managed by the carrier and are outside of our control.
Melissa Dayton Art is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Address Accuracy
Please double-check your shipping address at checkout.
Melissa Dayton Art is not responsible for lost or delayed orders due to incorrect shipping information provided at the time of purchase.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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A brief description of the issue
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Clear photos of the product and packaging
If the issue is confirmed, we will provide a replacement, reprint, or store credit as appropriate.
Return Shipping (If Approved)
If a return is approved through our return process:
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Items must be unused, uncut, and in original condition
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Items must be returned in secure packaging
If the return is due to a manufacturing defect or incorrect shipment, we will provide a prepaid return label if necessary.
Additional details can be found in our Refund & Return Policy.
Important Note About Samples
We strongly recommend ordering wallpaper samples before placing a full order.
Because colors can appear differently on screens and lighting conditions vary by home, samples allow you to evaluate color, scale, and material before purchasing wallpaper for a full wall.